Terms & Conditions
Terms & Conditions
Upon receipt of your sample request, we will then forward an invoice for payment.
Once payment is received your sample will be crafted.
We aim to schedule dispatch fourteen to twenty-one days from receipt of request
(please note during the months of March to September dispatch can take longer) .
Samples will be personalised & charged at a one-off fee of £6.50 including first class postage.
Prices applicable to Nationwide deliveries, International bound deliveries may incur additional costs & will be advised at time of invoice. All courier costs will be undertaken by you as a consumer in addition to the balance order.
Boutique 10 are with aim of satisfying your order allowing adequate timescale for dispatch to the guests.
To allocate essential time in scheduling for handcraft it is advised orders are placed at least six months prior to the event date.
You can secure production before this time by means of a £50 deposit.
At the time of order, payment satisfying 50% of the balance order is required, it is advised this deposit is deemed non-refundable under the terms of the cancellation policy employed. The balance being due two weeks before completion date.
Upon ordering a production schedule will be sent electronically which will detail timescales & deadlines for you as the customer. Failing to provide information/payments within our timescales will result in delayed production.
Electronic proofs are sent for all relevant stationery items.
Upon confirmation of changes to be made, electronic proofs will then be sent for your approval. Care & attention over the finer details of production must be considered at this stage to ensure the sample reflects accuracy, considering all elements of text & spelling also. It is your responsibility to proof read and accept the content to allow us to proceed.
We will print the proof as you have accepted it.
Please note that it is the client’s responsibility to fully check the proof for any errors, misspellings, etc.
Boutique 10 is unable to accept responsibility for any errors after a file has been approved for printing.
An e-mailed “okay to print” is considered the go ahead to print. If changes need to be made after printing has commenced,
we will address that on a case by case basis. Any further amendments will be subject to additional costs, of which you will be advised at the time of request acknowledgement.
Prices shown for invitations have incorporated cost for the printed insert & a white or ivory envelope. We also offer coordinating boxes to complement our cardstock, these are available at an additional cost per item.
Please specify your preference in ordering.
Printing of individual guest names on each invitation is included in the cost, we can also print each guest name & address on the envelopes. This service can be conducted at an additional cost of £0.50 pence per unit.
Any information (guest names and addresses) to be printed on the invitations must be provided in electronic format: word, excel or directly in an email. Names must also be provided as you would like them to be displayed on the invitation.
The Boutique 10 logo will appear discreetly on the back of all Save the Dates, Wedding Invitations & Thank You Cards.
Detailed time line of cancellation:
Upon cancellation of any order exceeding a notice period of six months prior to the wedding date it is advised the deposit received satisfying 50% of the balance order will be retained. The deposit is non-refundable & non-transferable.
Upon cancellation of any order providing a notice period of between three & six months prior to the wedding date it is advised the deposit received satisfying 50% of the balance order will be retained in addition to a further 25% of balance by way of cancellation fee.
Upon cancellation of any order providing a notice period of less than three months it is advised the deposit received satisfying 50% of the balance order will be retained, in addition the remaining 50% of balance by way of cancellation fee.
Prices applicable to Nationwide & International bound deliveries will be advised at time of dispatch. All courier costs will be undertaken by you as a consumer in addition to the balance order.
Boutique 10 reserve the right to reassess the use of our raw materials should any become subject to restricted availability.
Any amendments to our ranges will be advised. Please note that slight shading differences may occur within different ribbon/card batches. Unfortunately, this is out with our control.
Boutique 10 accepts cash, BACS & PayPal which should be made payable to | Lynn Young & sent to the
trading address detailed in the contact information.
*On receiving full payment orders will be released/dispatched*
Express orders are accepted at our discretion & will incur a £50 fee.
Any orders placed within four months of your wedding date or required to be completed within a four week time period will require payment in full including the express order fee.